CEO

Taylor  is the CEO of SHINE Support Services and has been dedicated to the field of intellectual and developmental disabilities (I/DD) from an early age. Growing up with an older brother who has I/DD, Taylor developed a deep understanding and passion for supporting individuals with special needs. She has spent her career advocating for those who need it most, creating environments where clients can thrive with dignity and independence.

A mother of four—two of whom are adopted—Taylor brings a compassionate, family-centered approach to leadership. Her vision for SHINE is rooted in empowering both clients and staff, providing them with the resources and support needed to succeed. Taylor’s personal and professional experiences shape her commitment to fostering a nurturing, inclusive environment where everyone is valued.

Owner

Matthew is one of the owners of SHINE Support Services, bringing a wealth of experience and a strong, hands-on approach to the company's operations. A former U.S. Marine, Matthew served as an Air Traffic Controller for 10 years in Beaufort, SC, where he honed his leadership, problem-solving, and organizational skills.

After transitioning from the military, Matthew returned home and purchased SHINE Support Services with his wife, Taylor. Matthew is instrumental in maintaining the company’s facilities, ensuring that everything runs smoothly and efficiently. His practical approach, combined with his calm and steady leadership, plays a crucial role in SHINE’s success. Matthew is committed to providing exceptional service to clients and creating a supportive, well-managed environment for the SHINE team.

Chief Operating Officer

Lindsay Davis is a knowledgeable and dedicated Billing Analyst at SHINE Support Services, bringing extensive experience in financial management and billing operations. Her expertise ensures accurate processing, compliance, and seamless financial reporting, contributing to the organization's overall success.

Beyond her analytical role, Lindsay's compassionate spirit truly sets her apart. She frequently steps away from her desk to engage with the individuals SHINE serves, bringing joy and positivity wherever she goes. Whether sharing a smile, lending a listening ear, or participating in activities, Lindsay's presence brightens the day of those around her. Her dedication to both her professional responsibilities and the well-being of others makes her a valued and integral part of the SHINE team.

RN

Cissy is a registered nurse with a passion for delivering compassionate, high-quality care to individuals with intellectual and developmental disabilities. At SHINE Support Services, she plays a key role in supporting the health and wellness of our clients, ensuring that they receive personalized care that meet their unique needs. Cissy’s clinical expertise, combined with her empathetic approach, ensures that SHINE’s clients are cared for in the most nurturing and professional manner.

HRBP

Nikii serves as the HR Business Partner at SHINE Support Services, where she is responsible for managing human resources functions, including recruitment, training, and employee relations. With a strong background in HR and a deep commitment to supporting staff, Nikii ensures that SHINE fosters a positive and collaborative work environment. Her focus on employee development and organizational effectiveness helps SHINE maintain its high standards for both staff and client care.

Marketing Director & Community Liason

Justin Plemmons brings energy and enthusiasm to his role as Marketing Director and Community Liaison at SHINE Support Services. With a talent for building strong relationships and connecting with people, Justin is dedicated to representing SHINE’s values both within the organization and throughout the community. His approachable nature and commitment to fostering meaningful connections ensure that SHINE remains a trusted partner for clients, families, and community members alike. Justin’s passion for creating positive experiences and strengthening bonds makes him an essential part of the SHINE team.